A few pointers for desktop automation
Finally a post I'm happy about. If nothing else this should be useful for me : )
I've said from sometimes that I thing there is a limit around 15 seconds when it comes to users. If the correct action takes more than 15 seconds and the users gets away with anything else then many of them will do it[0][1].
So, an obvious take away from this is that we should simplify the correct patch of action to make sure it takes as little time as possible and hopefully even less time than the wrong ways.
Another observation is that it would be even better if the user wouldn't have to think about it at all, e.g.